“With Flinkit, sales can better retain customers and we send newsletter campaigns via individual WhatsApp numbers. For the Kao Group, this is by far the most important digital channel to customers.”

“Flinkit is currently the most important innovation for us in customer contact. The service enables us to better retain customers and thus increase sales.”

“Flinkit helps our sales department save time when dealing with customers. WhatsApp is the most popular channel among our customers, so customer feedback on our professional WhatsApp offering, which we implement with Flinkit, is extremely positive. We see better customer loyalty as a result, not least due to the automatic logistics messages such as delivery notifications that we automatically send to our customers via WhatsApp from SAP via Flinkit.”

“Customer communication via Flinkit is truly incredible. Such response rates are not available on any other medium. For us, Flinkit is by far the most important channel in 2024.”